IT Dashboard

Hutchinson Business Partner’s (HBP) IT Dashboard gives you the ability to show a real-time return on investment for all IT projects. Now you can justify the investment made in resource consuming IT projects to all internal customers and executive management alike. From project creation to key milestone achievement with budget allocation measurement, the IT Dashboard is a powerful efficiency measurement tool.

The benefits of using the IT Dashboard include:

  • Departmental project task collaboration and timeline to completion views

  • Cost breakdowns for each business process related to an IT project

  • Cost breakdowns for supporting previously implemented solutions

  • Real-time return on investment reporting



    • IT Dashboard Product Modules
  • Budget Management – Establish budgets for all your IT initiatives and link resource spending per project.

  • Invoice Management – Assign invoices to your projects in relation to planned and actual budget disbursement.

  • Project Management – Create and update projects with status indication and team collaboration.

  • Service/Help Desk Management – Monitor Help Desk tickets and have the ability to manage all IT related issues.

  • Incident Management – Create and track all incidents and service requests received by a particular IT business unit.

  • Change Management – Submit, approve and deny changes in the production environment.

  • Release Management – Assign resources and track release status in pre-production stages.

  • Performance Reporting – View standard and customized performance metrics for each product module.



    • IT Dashboard Case Study Summary

    Situation: Atrium Companies, Inc., an $800 million window and door business based in Dallas, TX wanted to gain IT performance visibility. Atrium needed the ability to measure both financial efficiencies and strategic goal completion.

    Action: Atrium installed an HBP Project Management Office (PMO) in 2004 and implemented HBP’s IT Dashboard in 2005.

    Results: By using the IT Dashboard, all Atrium executives and staff can log into one central website and view:
  • Cost analysis comparison of the planned budget compared to actual IT spending

  • Project timelines with milestone completions and task due dates

  • Project summaries with value information, team statistics, costs and overall performance

  • Help Desk performance metrics in relation to its committed Service Level Agreements



    •